Privacy Policy
Effective date: January 1, 2026
Lushspark Strings (“we”, “us”, “our”) provides online violin courses for beginners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information we collect
- Account and contact data: name, email address, and optional phone number when you create an account or contact us.
- Transaction data: selected courses, prices, and timestamps related to purchases and cart activity.
- Technical data: IP address, device and browser type, and pages visited (aggregated and de-identified where possible).
- Cookies and preferences: theme choice, cookie consent, and favorites (“Fallows”) saved in your browser.
2. How we use information
- Provide and improve our services, including course delivery and customer support.
- Process transactions and maintain your cart and enrollment records.
- Communicate with you about updates, support, and relevant offers (you may opt out at any time).
- Protect our website, prevent fraud, and comply with legal obligations.
3. Legal bases for processing
Depending on your location, we process personal data under one or more of the following legal bases: contract performance, legitimate interests (such as service improvement and security), consent (where required), and compliance with legal obligations.
4. Cookies and similar technologies
We use essential cookies to enable core functionality (e.g., remembering your theme and cookie consent). You can manage preferences in your browser. For details, see our cookie banner and this policy.
5. Data sharing
We do not sell your personal information. We may share limited data with service providers that help operate our website (e.g., payment processors). These providers process data on our behalf and are bound by confidentiality and data protection obligations.
6. Data retention
We retain personal data only as long as necessary to provide the services you requested, comply with legal requirements, resolve disputes, and enforce our agreements.
7. Your rights
Subject to applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request data portability. To exercise your rights, contact us at [email protected].
8. Children’s privacy
Our services are intended for users aged 13 and older. If you believe we have collected personal data from a child under 13, please contact us and we will take appropriate steps to delete such information.
9. Security
We implement technical and organizational measures designed to protect your data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
10. International transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place where required by law.
11. Changes to this policy
We may update this policy from time to time. Changes are effective when posted. We will update the “Effective date” above and may notify you by email where appropriate.
12. Contact
If you have questions about this policy or our data practices, contact us at [email protected] or +1 (646) 893-1142.